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EzeeLog Voice Logger

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EzeeLog provides one of the most advanced solutions for Analog voice recording, quality monitoring and analytics! It is specially designed for worldwide analog interface for its high compatibility with international telephony environments. Our Windows based Voice Call Logger, Client/Server enabled software-based solution, provides the highest level of capacity, reliability and flexibility. With passive interface capabilities, it features programmable voltage thresholds, loop polarity reversal and multi event triggers. For its modular structure, it can be customized to fit into 2, 4, 6, 8, 10, 12, 14 and 16 ports from small to large offices or call center.

EzeeLog Voice Logger provides facility to record telephonic conversation with high fidelity on all or chosen incoming and outgoing lines of a Telephone Exchange. It is based on cost-efficient Technology. It is configurable and all recordings can be permanently archived in different media like CD or DAT.


EzeeLog is designed and developed to implement it across various industries. It not only leads to recording of conversation but also permits continuous improvement in the quality of Personnel and service to the customers.


EzeeLog Voice Loggers find applications in recording high value transactional information in Dealing Rooms, Treasury Departments, Stock Market Firms, Brokerage Firms, Car Rental and Collection Agencies, Technology Companies (for protection of IP), Fire Brigade, Ambulance Services, Securities, Electrical Utilities for complaint management and a host of other service industries. The EzeeLog Voice Logger becomes imperative to resolve disputes in case of ambiguity and the voice files stand as proof that can be supported in the court of law. The EzeeLog Voice Logger also regulates communication during money transactions and keeps check on the utility and efficiency of communication.


Use of EzeeLog Voice Loggers leads to verbatim recording of conversation, and permits continuous improvement in the functions of the concerned agency.


Service Structure:

 
Highlighting Features:
EzeeLog 8B PCI   EzeeLog 4B USB
PCI 2.1 Bus Support   USB1.1 Bus Support
On-board SIMM Slots   Module Configurable
Module Configurable   Available Analog Phone Line Jack
Available Analog Telephone Line interface   Available Audio Output Jack
Tone Detector   Programmable Tone Detector
Professional Driver Algorithm   Various CODECs Support
Echo Cancellation   Supports WAV File
Various CODECs Support   Professional Driver Algorithm
Supports WAV File   Audio Output Interface
Audio Output Interface      
         
System Requirements:
  Host System Requirements
  CPU: 2.0 GHz Intel® Pentium® IV or above
  Memory: 512M or more
  HD: Depends on individual requirements
     
  Supported Operating Systems
  Windows 2000 Professional with Service Pack 4/ XP with Service Pack 2
     
Technical Specifications

Dimensions:

EzeeLog 8B PCI : 170×115mm2(excluding L-bracket)
EzeeLog 4B USB : 170 x 130 x 20mm3 (External Device)
     
Input/output Interface:
Headset jack : One 3.5 stereo jack
Telephone line jack : Four 4-pin RJ11 jacks
USB jack : One USB1.1 standard interface (Only for EZEELOG 4B USB)
     
Power Requirements:
  EzeeLog 8B PCI :    
  +5 VDC : 600mA
  -12 VDC : 80mA
  +12 VDC : 300mA
  Maximum power consumption : ≤12W PC power supply only.
       
  EzeeLog 4B USB :    
  +5V DC : ≤400mA
  Power : ≤2.1W
       
Safety:    
Lightning Resistance : Level 4
     
Weight:    
EzeeLog 8B PCI : ≈ 250g
EzeeLog 4B USB : ≈ 200g
     
Environment:
Operating temperature : 0° C-55° C
Storage temperature : -20° C-85° C
Humidity : 8%- 80% non-condensing.
Storage humidity : 8%- 90% non-condensing.
     
Application Features:
1
  Recording both incoming and outgoing calls
2
  Incoming outgoing call distinction
3
  Call Duration, Date, Time, Channel Name, Channel Number, storage along with recording
4
  Caller Id for incoming calls
5
  DTMF capture for outgoing calls
6
  Sorting by Date, Time, Agent Id, Call Type
7
  Searching by Caller Id, Agent Id, Date, Time, Call Type, Dialed number
8
  Automatic archival
9
  Searchable index for offline (archived) conversations
10
  Temporary retrieval from archives for playback
11
  Storage space alerts over e-mail
12
  Live Channel monitoring
13
  Live conversation playback
14
  Call tagging
15
  Multiple User Access
     
Support and Services:
Training Services
  We shall fulfill your training needs by providing our customers comprehensive guidance about using the voice logger.
Development Service
  Need any customization to suit your specific purposes; contact us and we shall to deliver at your doorstep.
Product Services
  Are you planning for expansion? Are you searching for products to suit your CTI needs? Kindly contact our experts and we shall give you the best solutions.
Support Service
  Do you want us to provide you technical support? Please contact us immediately and our support team shall assist you
     
     


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